SHOPPING INFORMATION
Shipping costs depend on the delivery address and the size or weight of your order. You will be able to see the final shipping cost during the checkout process before completing your purchase.
Delivery time depends on your location and the shipping method chosen. Standard delivery usually takes between 3–7 business days. You will receive a tracking number as soon as your order is dispatched.
Once your order is placed, you’ll receive an order confirmation via email. Our team will then process, pack, and dispatch your order. You’ll be notified once your package is on its way with tracking information.
Yes, you will receive a digital invoice by email once your order has been confirmed and processed. If you need a printed invoice, you can request it from our customer service team.
We recommend contacting us as soon as possible if you need to change your shipping address. If your order hasn’t been dispatched yet, we’ll do our best to update the address for you.
PAYMENT INFORMATION
Payment is typically authorized and deducted from your bank account immediately after placing the order. You will receive a confirmation email once the payment is successful.
A wishlist is a personal list where you can save products you are interested in for future purchase. It helps you keep track of items you like without adding them to your cart right away.
If you receive a damaged or incorrect item, please contact our customer support team within 48 hours of delivery. We’ll guide you through the return or replacement process quickly.
Orders can be changed or canceled only before they are dispatched. If you need to make changes, please contact our support team immediately. Once the order has shipped, we won’t be able to make modifications.
After your order is shipped, we provide a tracking number so you can follow the delivery progress online. You can use the tracking link sent via email or log into your account to view the status of your shipment.